THE CLASS + THE SLIDES + THE WORK
This is the same session Isabella and I taught our leadership team at Inspired Solutions. Watch it. Take the slides. Work the eight ways.
- 01Why This Training Is Here
- 02Watch the Class
- 03Last Month: Giving
- 04Minister From Overflow
- 05Pressure Is the Job
- 06What Emotional Capacity Is
- 07Eight Ways
- 08Refuse the Victim Story
- 09Take Responsibility
- 10Act Your Way Into Feeling
- 11Process Emotions Fast
- 12Learn From the Event
- 13Keep Short Accounts
- 14Opinions in Perspective
- 15Problem vs Fact of Life
- 16Comfortable With Discomfort
- 17Capacity Ahead of Load
- 18Care for Yourself
- 19Pathway: Resilience
- 20Lessons and Application
- 21Five Checks
- 22Discussion
- 23Declaration
- 24Video, Slides, PDF
WHY THIS TRAINING IS HERE
Family, this is leadership training Isabella and I provide to our team at Inspired Solutions. I am sharing this class with you.
This is not a clip I found. This is not a recap of somebody else's sermon. This is the session we ran with our own leaders. I am putting the full class in your hands the same way the team received it: the video, the slides, and the work.
Why does this training matter? We do not wait for a crisis to start growing our people. We invest in our own leaders so Inspired Solutions stays healthy when the pressure hits. Federal deadlines do not pause because somebody is tired. Partner friction does not wait for a good week. If the leadership is drowning, the culture drowns with it.
Last month we studied giving. My line was simple: I want more for you than I want from you. This chapter is the load-bearing wall under that line. You cannot give if you are drowning. You cannot pour out of an empty tank and call it leadership.
Patreon members get the same room the team got. Watch the class. Take the slides. Work the eight ways in your leadership, your marriage, your ministry, and your work.
Guide PDF: guides.rickpina.cloud/high-road-emotional-capacity-premium-guide.pdf. Slides: guides.rickpina.cloud/high-road-ch6-slides.pdf.
WATCH THE CLASS
High Road Leadership. Develop Emotional Capacity. 51 minutes 40 seconds. Watch it before you skim the notes.
Listen for four things while I teach.
LAST MONTH: GIVING
Chapter 5. Session 5 of 12. The line I left with the team was not a slogan. It was a standard.
That only works if the leader has capacity left to give. If I am drowning, I cannot save people who are drowning. If I am locked up emotionally, I cannot lead anyone to freedom.
This is Session 6 of 12 in our year-long study of John C. Maxwell's High Road Leadership. The pathway this month is Resilience. The assignment is simple: build the wall that last month's giving chapter stands on.
MINISTER FROM OVERFLOW
Most of you know I am also a pastor and I teach in Bible college. There is a concept I teach: minister out of your overflow.
If I have an overflow of peace in my marriage and a couple comes to Isabella and me and says, "Can we talk to you about our marriage? We do not have peace." I have so much peace I can talk to them and give them peace. Some people have an overflow of mercy. They are gracious, so they can extend mercy.
If I do not have it, and you come asking for peace, I am going to be like, get out of my face. I do not have it for myself. I am not worried about you and your marriage. My marriage is falling apart. As a leader, this chapter is critical because we want to be healthy from the inside out.
What you want to do is make sure that you as a person, and you as a leader, are healthy from the inside out.
PRESSURE IS THE JOB
I am not saying we should create stressful situations. Absolutely not. Stress is still part of it. If you are not careful, you can lose your peace.
Eric has to deal with Stuart. Stuart has to deal with Eric. I am joking. Kim has to deal with her team. April has to deal with me. That is a whole different kind of pressure. At the end of the day, pressure is part of the job. What you do not want is to be the type of person that does not have any capacity.
In addition to Inspired Solutions, most of you have children. You have a spouse. You have all of these other things. If you are not careful, all of that can add up. None of us are immune. People think, you are a pastor, you preach, nothing goes wrong for you. What are you talking about? I am a human. The attack is stronger on those who get on the front line. The greater the assignment, the greater the attack. Be honest. Be transparent. I put on my pants one leg at a time.
If you establish a command climate where you freak out every time something happens, everybody else is going to feel like they should freak out every time something happens. John Maxwell has been doing this for 50 years and he is honest about what he went through. Everybody has to deal with negative thoughts. What you do not want is to meditate on them. Uncontrolled negative thoughts create negative images. If you are not careful they can create a stronghold. Even the best people can dive into depression.
Desi and I know somebody personally. A very successful man. A judge. A Supreme Court justice. A published author. A dean of a school of law. Beautiful children. He killed himself because he was battling depression. Depression is a trillion dollar industry. For us to be the leaders Inspired wants us to be, and I believe God wants us to be, we need to be healthy on the inside.
If somebody is struggling and you need help, reach out. Please. I thrive under pressure. I personally thrive under pressure. You still have to learn how to deal with all of this without allowing it to overwhelm you and overtake you. I cannot tell you how many times I am talking to people and they say, I am just overwhelmed. I appreciate the honesty. When you feel overwhelmed you feel like you are drowning and you do not know how to get out. As leaders we genuinely care about our people. We create an environment where they are healthy on the inside and on the outside.
WHAT EMOTIONAL CAPACITY IS
From the session slides and Maxwell's framework. Leadership is a high-pressure job. High pressure requires high capacity.
Maxwell has led for more than 50 years. He says leading people has never been harder than it is now. After 2020 and 2021, people are still struggling emotionally. In that environment a lot of people want to opt out. Leaders cannot. People are counting on us to weather the storm, make hard calls, and take them to a better place.
EIGHT WAYS TO INCREASE IT
Maxwell's eight practices. Work them under pressure, not after it. In the class I threw the screen up and let the team call them out. We talked. Then we walked them.
REFUSE TO SEE YOURSELF AS A VICTIM
If you see yourself as a victim, you give your power away. You are saying you are not the person on top, not the person in control, not the person dictating anything. Your whole life is being dictated to you.
Michael said it in the room: take accountability for your life. If you spend all your time thinking things are happening to you, you are never going to go anywhere. It has everything to do with your identity. The way you speak to yourself is the way your mind reverts to the identity you have for yourself. If you believe you are a loser, every situation goes back to that.
Isabella and I try to be patient. We try to be kind. We try to extend grace. Sometimes I do not have a lot of patience for, "My life is messed up because my dad was not there." Well, I did not have a relationship with my father. What are you going to do, use that as an excuse? "I am an immigrant. I am a this. I am a that." Stop it already. Nobody promised you anything. This is the one you got and you cannot mess it up. I like to say woah is me. I have the ability to change this. The grace of God is on my life to overcome it.
Isabella said it this way in the class. Your parents are responsible for you until you turn 18. They usually make the decisions. You are blaming your parents. Now you are 31. Every decision from 18 until 31 is your decision. If you do not like what you see, you might want to change the way you make decisions. Forget about your parents. That was only 18 years of your life. You see people at 50 still saying the reason I am why I am is because my parent made me that way. Take responsibility for your action. Period.
From the session slides and Maxwell's framework: seeing yourself as a victim is disempowering. You start believing bad things will keep happening, you blame others, and you stop trying because "it will not work." Robert Quinn calls that life the walking dead: meaninglessness, hopelessness, quiet desperation. It is personally draining and relationally destructive. Good leadership becomes almost impossible.
TAKE RESPONSIBILITY FOR YOUR LIFE
Maxwell's parents taught him this young. He passed it to his children and grandchildren. Six places you own. No one else. From the session slides.
ACT YOUR WAY INTO FEELING
Some people say fake it till you make it. You are not always going to feel like doing something. You still have to do it.
We got a proposal. We got an issue with a partner. Desi got to deal with an invoice issue or a bank issue. We got a gazillion issues. You are not always going to feel like it. You still got to do it.
Maybe I do not feel like sending this email to this partner that has not paid us in 37 days. Maybe I do not feel like getting on this call with WWT. I appreciate the fact that you do not feel like it. We are grown. We are big boys and girls. We are going to do what we need to do. After we start doing it, a lot of times we are like, I am so glad. Now I feel like doing it. I did not feel like it at the beginning. You can act your way into a feeling.
From the session slides: George W. Crane said motions are the precursors of emotions. You cannot control the feeling directly. You can choose the action. After college Maxwell read Og Mandino. If I feel depressed, I will sing. If I feel sad, I will laugh. If I feel fear, I will plunge ahead. Today I will be the master of my emotions.
CONTROL YOUR EMOTIONS AND PROCESS THEM FAST
Not suppression. Feel it, name it, redirect it. Stuart said it in the room: process emotions fast and respond thoughtfully instead of reacting in an emotional way.
Have you ever heard somebody talk to themselves in a terrible way? I am like, hey, what are you doing? Why would you dog yourself out? You need to learn how to be kind to yourself. A lot of times you are nicer to other people than you are to yourself.
Kim said it in the class. Everything we speak is true. Your negative thought is the truth if that is what you speak. Your positive thought is the truth if that is what you are speaking. I believe that when I speak God's Word it will manifest. I learned to speak that as opposed to those negative things. If you live in it, you make this thing manifest. Shifting our language really can change our lives.
Another thing we have to talk about because everybody on the screen is virtual. The only two people close to each other are Stuart and Eric. When you are working in front of a screen all day and you are not really working around humans, you need to make time to walk away from the screen. If not, you might not be healthy. There are times I just have to go upstairs and watch TV. I have a TV right there, but I am not going to watch TV because I work in here. I have to get out of here. You got to do whatever you got to do to be healthy.
From the session slides: Coach Toyin Crandell teaches "emotional homes." Under pressure the brain stops thinking logically and you get stuck in an unproductive state. Your emotional home is the road map back to the door. If sadness is your default under stress, gratitude is the home you walk back to. An emotional home lets you feel the emotion, avoid a poor decision, and point your heart back to a positive state.
AN EVENT IS NOT OVER UNTIL I HAVE LEARNED FROM IT
Especially when something happens that was not good, or I did not handle it the best way. If I really got angry at somebody, or I said something I should not have said, I better learn from that moment.
Maxwell's evening process after conflict or high pressure, from the session slides:
For us, our day starts in the morning. For God, the day starts the night before. If you start the night before as you unwind, you prepare for tomorrow mentally. What am I going to do tomorrow? What lessons can I learn from today? Now I am walking myself through tomorrow. You will be much better prepared when you wake up to launch into that day and be productive.
Kim said wisdom comes from God. Knowledge is what we know. Wisdom is what to do with what we know. As we gain new knowledge, if we seek wisdom we grow. We should always be aiming to get better. She highlighted those questions. Her assignments for God are greater than any assignment Isabella could ever give her. If she sits down on those things she is not just falling short. She is missing out on what God has for her.
I am 54, but I grew up in East New York, Brooklyn. Those first 17 years count a lot more than a lot of other people. Experience causes wisdom. I know people at 20 who know more and have done more than anybody. They have had more failures, hence more ability to recover. Yes it is age-related. It is also doing more things outside your comfort zone.
KEEP SHORT ACCOUNTS
Emotional baggage is capacity you cannot spend on your people. Kim called this one out first in the room.
Kim: who has time to hold on to this? I do not have time to be mad by myself. You are mad at someone and they are simply living life, totally oblivious. While I do not want anyone else to be upset, I cracked the joke: either we going to be mad together or I am just going to move on. If it is your fault, take a moment, address it, correct it, apologize. If it is not, be willing to forget. I have no time and no energy for grudges. For being upset while you are living your best life. I need to figure out what is happening inside of me. Apologize if I am wrong. Ask for forgiveness if you have done something wrong. You have to be okay with the apology you may never receive. Learn to move forward. Forgive.
Be quick to forgive yourself too. Do not just forgive other people. Forgive yourself. You are going to make mistakes. April and I had this discussion a long time ago. She was beating herself up. We would get on the call. I know I did it. I said, stop April. Nobody is perfect. We are all going to make mistakes. It is hard for you to forgive other people if you are always beating yourself up.
PUT OTHER PEOPLE'S OPINIONS IN PERSPECTIVE
John Wooden, one of the greatest coaches to ever live, UCLA. From the session slides, and I taught it this way in the room.
People are going to have opinions. People that do not even know you are going to have your name in their mouth. People are going to have an opinion of you for a million reasons. Respect everybody. Know that they may have an opinion. What you are not going to do is lose your sense of identity, your sense of purpose, your sense of value, your sense of self because of the opinions of others.
Watch this. If their opinions are good, you can get too high on yourself. If their opinions are low, you can get too low on yourself. You do not even want to believe the good opinions either. In the country they say you smell yourself. You do not want to get the big head.
From the session slides and Maxwell's framework: Maxwell's first church vote was 31 yes, 1 no, 1 abstain. He was devastated. His father said, "That is the best vote you will ever get." Maxwell spent Sundays scanning the room, wondering who voted no. That is a people-pleaser leading, not a principled leader. He changed four ways: he put values ahead of the people he wanted to please. He looked forward more than backward. He found new models. He moved away from people who were holding him back. If the criticism is true, work on yourself. If it is untrue, do not let someone else's issue become yours.
A PROBLEM VS A FACT OF LIFE
Those are not the same thing. Fred Smith Sr. told Maxwell: if you cannot change it, it is not a problem. It is a fact of life. Howling at the moon wastes energy. From the session slides.
If there is something we need to address right now, we got a problem on our team, we got a problem with a customer, we made a mistake with finances, we made a mistake on the VMI program: okay, that is a problem. Let's fix the problem.
Kim said it in the room. A problem has a solution. A fact of life is something you do nothing about. Let's say you have a problem, Rick, but it is not my problem. I have learned: it is a you issue, not a me issue. Learning to control the controllables is so important. As a parent of younger children, we want to help them manage so many things because we want to see life go well for them. Everybody has their own story. Kim, take a beat. Take a step back. If you have been a good parent, they will be okay. God is giving you what you need to give to them. They are going to make choices. You cannot control everything. Understanding what is a problem and what is a fact is really going to give you peace. Personalities can conflict. When you start to view a problem versus a fact of life, you can sit back and be like, yep, it is your problem, not mine, and smile and move on.
From the session slides: there are never two consecutive good days in any leader's life. Leadership is problem-solving. Do not build your life around your troubles. Focus on the vision, not the obstacles.
BECOME COMFORTABLE WITH DISCOMFORT
If you only do things you are comfortable with, you are never going to grow. If you never fail at anything, you are not trying hard enough. You are not attempting things that are going to put you in a position to grow.
Then I would say something and they go, oh man, that was good. What is your name, Chief? You got a card? I am like, oh, I made it. You got to grow into that space. If you are never comfortable with discomfort, you are not going to grow. If you always do what you always did, you are always going to get what you always got. How boring is that? Who wants to live a life on Groundhog Day? You got to try new stuff. Exciting stuff. Terrifying stuff. At least it is new.
From the session slides: progress requires change. Change involves risk. If staying inside the comfort zone is the goal, the leader slowly dies. Pat Riley called complacency the Success Disease. It takes root when you feel good about who you are and what you have already done. Sifu Ted Wong, Bruce Lee's student, on walking: to move, you throw yourself off balance so the next foot catches you. Off-balance is uncomfortable. It is also the only way forward. Betty Bender: "Anything I have ever done that ultimately was worthwhile initially scared me to death."
GROW CAPACITY AHEAD OF RESPONSIBILITY
You got to be comfortable with discomfort. You got to learn how to work on yourself. How to grow your capacity. How to increase. I am an autodidact. I am always teaching myself something.
Kim said number seven is really one of her big focuses right now. She has a lot of things returning to her plate. Number eight became her fear. She recently returned to working out, about two months in. When she gets busy, the thing she puts off is her. The goal now is to keep taking care of herself while doing the things God has given her to do.
MAKE CARING FOR YOURSELF A PRIORITY
A lot of the stuff we see right now is that people do not know how to take care of themselves. When everything around them is falling apart, they have not taken time to take care of themselves.
Isabella said it in the room. For different people, taking care of yourself means different things. For her, it is getting up and going to the gym, and a nice beautiful massage at the end of the week. For April it might be pickleball and hiking. You will never catch Isabella hiking. You will catch April hiking. Whatever it is that takes care of you, whether it is listening to a book, self-care is so important. Stop for a minute. Take care of yourself. Even if you just give yourself 30 minutes a day to just be you. So many times we are caught up taking care of everybody else but ourselves.
Kim, as one of the junior members of the team when it comes to age, said it to Desi: our bodies are changing. While you take care of you, you do need to do a little something physical. It helps your heart. It helps your joints. Taking care of ourselves also has to be about moving our bodies and eating a little less sugar. Isabella fussed at her too.
From the session slides: a rested, recharged leader can take the high road. Mindless scrolling is not rest. Be intentional. The essence of high-road leadership is serving people and giving your best. That is possible only if you have something to give and the capacity to give it.
PATHWAY: RESILIENCE
I was about to be out of time. We had addressed the eight. I stopped on resilience and opened it up.
Are you going to make mistakes? 100 percent. You should be. If you are not ever going to make a mistake, then you are not trying hard enough. We are going to make mistakes. We are not going to do everything right. We are going to continue to grow. We want to grow as leaders, as people.
Maybe we were skiing ahead of our skis and we made a mistake. Okay, fine. Not only are we going to create a culture where you will be forgiven. You got to embrace the culture where you can forgive yourself. You develop a certain level of resiliency so you can move forward. You got to be able to bounce back. What we cannot do is have people wallowing like, oh I made a mistake and now that is with you for days. No. We do not have time for that. We are all here for each other. We are all here to support each other. We are all here to grow as individuals and as a team.
We must develop the ability to be emotionally healthy, to be at peace on the inside, to be growing as individuals, to love and like ourselves, to look in the mirror and actually love and like what we see. For that to happen, we got to be in an environment where it is okay to be yourself. And it is okay to even make mistakes from time to time, because we all know that we are human and mistakes are going to happen.
From the session slides: resilience is the ability to recover from or adjust easily to misfortune or change. Strong leaders bear the emotional brunt of problems for their people. They rebound quickly. They help others bounce back. Then they rally, inspire, and navigate to success. The less baggage you carry, the further you can go.
LESSONS LEARNED AND APPLICATION
What the Inspired team walked out with, and what I want you to walk out with in your leadership, your marriage, your ministry, and your work.
FIVE CHECKS FOR THIS QUARTER
From slide 19 of the session deck. Answer honestly. Your responses save in this browser.
- Victim language. Where am I narrating a story that gives my power away?
- Short accounts. What grudge, miss, or partner issue am I still carrying into the next meeting?
- Facts of life vs problems. What am I howling at that I cannot change?
- Capacity vs load. Where did I say yes without counting the cost?
- Self-care so we can keep giving. What is one intentional practice this week (spiritual, relational, physical, or mental) so I have something left to pour out?
DISCUSSION
From slide 20 of the session deck. Talk to me in the comments. Talk to your team. Talk to your spouse.
DECLARATION OF CAPACITY
VIDEO, SLIDES, GUIDE PDF
Take the assets. Do the work. Do not leave this as a nice read.
Live guide: https://guides.rickpina.cloud/high-road-emotional-capacity-premium-guide.html
Live guide PDF: https://guides.rickpina.cloud/high-road-emotional-capacity-premium-guide.pdf
Live slides PDF: https://guides.rickpina.cloud/high-road-ch6-slides.pdf